At Kingsley Work LLC, we want you to be satisfied with your purchase. We provide motorcycle and bike helmets, helmet accessories, and related riding products.

If you are not satisfied with your purchase, you may request a return within 7 days of receiving your order, subject to the conditions outlined below.

You have 7 days from the date your order is delivered to request a return.

To start a return, please contact us at info@kingsleywork.com within the 7-day period and provide your order number, the item you wish to return, and the reason for your return.

Return requests submitted after 7 days may not be accepted.

To qualify for a return, the product must:

  • Be unused and unworn.
  • Be in its original condition.
  • Include all original tags, labels, manuals, protective coverings, accessories, and packaging.
  • Be returned in the original product box or packaging.
  • Show no signs of wear, damage, installation, modification, or misuse.
  • Include proof of purchase or your Kingsley Work LLC order number.

Items that do not meet these conditions may be refused or may not qualify for a full refund.

For safety and quality reasons, helmets must be returned in unused, unworn, and original condition.

A helmet is not eligible for return if it has:

  • Been used while riding.
  • Been involved in an accident, collision, drop, or impact.
  • Been scratched, damaged, altered, or modified.
  • Had stickers, accessories, communication devices, cameras, or other equipment permanently installed.
  • Missing or damaged tags, protective films, padding, documentation, or original packaging.
  • Signs of excessive fitting, wear, odor, dirt, sweat, or other use.

We recommend checking the helmet size and fit carefully indoors before removing tags or using the helmet.

Helmet accessories and riding accessories may be returned within 7 days provided they are unused, unopened where applicable, and in their original condition and packaging.

Accessories that have been installed, used, altered, damaged, or are missing components may not be eligible for return.

We may not accept returns for:

  • Used or worn helmets.
  • Helmets that have experienced any impact or accident.
  • Used or installed accessories.
  • Products damaged due to improper use or installation.
  • Products modified or customized by the customer.
  • Items missing original packaging, tags, components, or accessories.
  • Clearance or final-sale items where clearly identified as final sale before purchase.
  • Gift cards, if offered.

This does not limit any rights you may have under applicable law.

Please inspect your order as soon as it arrives.

If your product arrives damaged, defective, or you receive the incorrect item, please contact us at info@kingsleywork.com as soon as possible and preferably within 7 days of delivery.

Please provide:

  • Your order number.
  • A description of the issue.
  • Clear photographs of the product.
  • Photographs of the packaging if the package arrived damaged.

Once reviewed, we may arrange a replacement, exchange, refund, or other appropriate resolution.

Please contact us before returning any product.

Do not send a return without first receiving return instructions from Kingsley Work LLC. Unauthorized returns may experience delays or may be refused.

Once your return request is approved, we will provide instructions regarding where and how the product should be returned.

If you are returning a product because you changed your mind, ordered the wrong size, or no longer want the product, you will generally be responsible for the return shipping costs.

If we confirm that you received an incorrect, damaged, or defective product, Kingsley Work LLC may cover reasonable return shipping costs or provide an alternative resolution.

Original shipping charges are generally non-refundable unless the return results from an error by Kingsley Work LLC or otherwise required by applicable law.

Once we receive your returned product, it will be inspected to confirm that it meets our return requirements.

If the return is approved, your refund will be issued to the original payment method used for the purchase.

Please note that your bank, credit card provider, or payment processor may require additional time to post the refund to your account after we have processed it.

If you purchased the wrong helmet size or would like a different eligible product, please contact us within 7 days of delivery.

Exchanges are subject to product availability and all return eligibility requirements.

If the requested replacement is unavailable, we may offer a refund or another available option.

If you need to cancel an order, please contact us as soon as possible at info@kingsleywork.com.

We will attempt to cancel the order before it is processed or shipped. However, once an order has entered fulfillment or has been shipped, it may no longer be possible to cancel it.

In that case, you may request a return after receiving the order in accordance with this policy.

If an order is returned to us because of an incorrect or incomplete shipping address provided by the customer, refusal of delivery, or failure to collect the package, additional shipping charges may apply.

Any eligible refund may exclude shipping or carrier charges incurred in delivering or returning the order, where permitted by applicable law.

If you have questions regarding a return, refund, exchange, or damaged product, please contact us:

Kingsley Work LLC

Email: info@kingsleywork.com
Helpline: +1 (786) 574-9306